Cheers all for your contributions in helping me to get my head round what was going on. Hopefully this explanation helps others get this resolved. And bing bang bosh i have the email address back added in to Outlook and all working. I had to verify the email address etc as expected but now have my org account and individual account which both work.Īfter this i attempted to add my Email address removed email address to outlook and instead of popping up with org / individual dialogue it just asks for my password. Following the instructions on that page i renamed the individual account from to this meant that i had access to the legacy individual account settings / history etc so can check to see what is there and merge over to my organisation google account in the future if there is anything i need (i doubt this). The Devarro post is where i started to get what was going on. Using a private browsing window i logged in with my personal domain account email address but as an individual account and got the error message posted. I had attempted to use both individual and org account options to login and got the same error The same happens on a brand new laptop I installed with fresh Windows 11 / Outlook v.
I don't have problem with other G Suite accounts where I am not asked to choose between "Organizational" and "Individual" account, but this account is important to me as it is my company account. It was working for me for more than a year. This makes me think that Outlook is opening the sign-in screen in IE 11 browser control and somehow Javascript is disabled. If I click on "Learn more" I get an Internet Explorer 11 browser opened with the page. If you continue to have problems signing in, please contact your administrator." To keep your Google Account secure, try signing in on a browser that has JavaScript turned on. "The browser you’re using doesn’t support JavaScript, or has JavaScript turned off. I select "Organizational G Suite account" and then I get "Couldn’t sign you in" screen with this message: Then I get a question by Google to choose "Organizational G Suite account" or "Individual Google Account". When I enter the G Suite account email it shows the Google login screen. I am trying to add Google G Suite account to Outlook.
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